Refund policy

We hope that you are completely satisfied with your Yumbox products. If for some reason you are not satisfied, you can return your order within 30 days of purchase date for a full product-refund, shipping charges will not be refunded. Returned items must be in new and unused condition with original packaging. We do not accept returns of used products unless they have a manufacturer defect. Items that are damaged due to human misuse and gravity (i.e., dropped and broken) or damaged from regular wear & tear are not considered defective and are not eligible for refund. Please see Yumbox Warranty. If you suspect your item may be defective, please contact us at [email protected] with your order number and details of the suspected defect.